Frequently
Asked
Questions
Welcome to our Frequently Asked Questions (FAQ) page!
We are delighted to have you on our FAQ page, designed to provide comprehensive and detailed answers to common questions regarding the introduction of international exhibitions in Germany, related news, and the B2B section for showcasing companies participating in international exhibitions in Germany. Here, you can quickly and easily find answers to your queries.
Are you eager to learn more about international exhibitions in Germany? How can you stay updated on the latest news and events? How can you showcase your company at portal of international exhibitions in Germany? Here, you will find answers to these questions and many more.
We have strived to gather all the information comprehensively and accurately so that you can easily find the answers you are seeking. If you have a specific question that hasn't been addressed on this page, feel free to reach out to us, and our support team will be happy to assist you.
We value our readers and strive to cover all their needs and inquiries to the best of our abilities. This page is regularly updated, and any new questions that may arise for you will typically be added here.
We hope that by utilizing our FAQ page, we can provide you with a clearer path for navigating the site and assist you in the best possible way.
Thank you for utilizing our website and for the trust you have placed in us.
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BHOWCO Support Team
bhowco.de
Please note that if you cannot find the answer to your question on this page, you can submit a ticket through your user panel. Our support team will promptly respond to your inquiries and provide assistance as quickly as possible. We value your satisfaction and are committed to addressing any concerns or queries you may have. Don't hesitate to reach out to us through the designated ticketing system, and we'll be more than happy to help.
The discount allocated for payments made using the wallet on the site is applied automatically and intelligently. When you select the site’s internal wallet for payment, a 10% discount will be automatically applied to the invoice amount.
The minimum deposit amount is 50 euros, and the maximum deposit amount is 1,000 euros per transaction. However, you can make multiple deposits for larger amounts. Your wallet account does not have a balance limit.
Yes, you can top up your wallet and then use your user panel to purchase gift cards. You will have complete management control over this.
Regarding purchasing coupons and collaborating with our company, we recommend that you submit a ticket to us detailing your needs based on your specific program. We will then provide the best proposal tailored to your request. With this method, we will provide the best support for you and the website users.
Yes, you can use any of the payment methods introduced on the website to top up your wallet balance, including cryptocurrencies.
No, you cannot directly top up your user wallet with the website’s coupons.
The coupons can be used as an independent payment option on the website, but the coupon amounts cannot be deposited into your wallet balance.
For refunds, the payment will be reversed back to the same payment method you used for the original purchase. For example, if you paid by credit card, the refund will be credited back to that same credit card.
Regarding affiliate program payouts, you can select your preferred payout method in your user dashboard. The available options include:
- Bank Transfer – This method incurs a bank transfer fee but provides a direct payout to your bank account.
- Crypto Payout – You can receive your affiliate earnings directly to your cryptocurrency wallet. This is a faster and fee-free option.
The advantage of crypto payout is that there are no bank fees involved, and the transfer is made directly to your cryptocurrency wallet. Bank transfer is suitable if you prefer to receive traditional currency, but it will incur a bank transaction fee.
Yes, we issue payment receipts for all financial transactions and payments, including crypto payments. You can download these receipts in PDF format from your customer account.
This is a common question, as crypto payments are not yet as widely adopted by companies, and customers want to have a record of their payments.
No, the Direct Bank Transfer payment method does not provide instant order confirmation. When you submit a bank transfer, our team will log the payment and provide an initial acknowledgment. However, the full order processing and service delivery will only occur once the funds have been verified in our company account.
The timeframe for the bank transfer to be reflected in our account can vary depending on the location and banking institutions involved:
- Domestic bank transfers typically take 1-3 business days to appear in our account.
- International wire transfers may take 3-7 business days for the funds to be received.
As soon as the payment is confirmed in our system, we will notify you via email and your customer ticket. At that point, we can proceed with fulfilling your order or providing the requested service.
Please let us know if you have any other questions! We aim to make the payment and order process as smooth and transparent as possible.
Yes, that’s absolutely possible. You can make a direct crypto wallet-to-wallet payment by submitting a support ticket in your user dashboard. We will provide you with our secure wallet address solely through the ticket system.
However, I would recommend using our built-in crypto payment gateway on the site. It is a completely secure and fee-free way to transact with digital currencies. Our in-platform crypto checkout offers a seamless user experience while maintaining the highest levels of security and privacy.
So while direct wallet-to-wallet payments are an option, leveraging our site’s crypto payment integration is the easiest and most protected way to complete your transaction. Let us know if you have any other questions!
We offer a variety of secure and convenient payment options to make transacting with us quick and easy:
- Direct Bank Transfer: Make a direct bank transfer for a fast, simple payment method.
- Cryptocurrency Wallet: Pay with popular cryptocurrencies like Bitcoin or Ethereum for added privacy and speed.
- Tronpay (USDT): Utilize the Tron blockchain to pay seamlessly with USDT stablecoin.
- Credit Card (Stripe): Use your credit or debit card via our Stripe integration for a familiar payment flow.
- SEPA Direct Debit: Set up a direct debit from your European bank account for hassle-free recurring payments.
- Sofort: Experience the speed and simplicity of the Sofort online banking solution.
We’re committed to providing flexible payment choices to accommodate your preferred method and enhance your overall experience. Let us know if you have any other questions!
