Frequently Asked Questions

German Exhibition Success:
Your Questions, Expert Answers

⚠️ THE EXHIBITION DILEMMA

You Invest €15,000+

...for 3 days of visibility.
Then disappear when buyers decide weeks later.

✅ OUR 365-DAY SOLUTION

We Add €149/Year

...for 365 days of continuous presence.
Your investment works year-round.

🛡️ TRUST THROUGH TRANSPARENCY

This FAQ isn't just answers.
It's proof that serious exhibitors transform
3-day participation → 365-day market presence.

Why Our German Exhibition Ecosystem Wins

🏆

Quality-First Network

Every member verified, German-market focused

📈

365-Day ROI

Your exhibition investment works beyond 3 days

🤝

Peer-Driven Evolution

Member feedback shapes our continuous improvement

🎯

Success-Aligned Service

We succeed only when you secure German market deals

Ready to Transform Your German Market Presence?

Each decision below helps you choose confidently. Missing something?
Submit your question — it helps our entire ecosystem improve.

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What is the minimum and maximum amount that can be deposited into the wallet account on the website?

The minimum deposit amount is 50 euros, and the maximum deposit amount is 1,000 euros per transaction. However, you can make multiple deposits for larger amounts. Your wallet account does not have a balance limit.

Can I purchase coupons or gift cards as a type of affiliate program and provide them to my customers?

Yes, you can top up your wallet and then use your user panel to purchase gift cards. You will have complete management control over this.

Regarding purchasing coupons and collaborating with our company, we recommend that you submit a ticket to us detailing your needs based on your specific program. We will then provide the best proposal tailored to your request. With this method, we will provide the best support for you and the website users.

Can I top up the wallet in my user panel using cryptocurrencies?

Yes, you can use any of the payment methods introduced on the website to top up your wallet balance, including cryptocurrencies.

Is it possible to top up the user wallet inside the website using the website’s coupons?

No, you cannot directly top up your user wallet with the website’s coupons.

The coupons can be used as an independent payment option on the website, but the coupon amounts cannot be deposited into your wallet balance.

What payment methods do you use for refunds or affiliate program payouts?

For refunds, the payment will be reversed back to the same payment method you used for the original purchase. For example, if you paid by credit card, the refund will be credited back to that same credit card.

Regarding affiliate program payouts, you can select your preferred payout method in your user dashboard. The available options include:

  • Bank Transfer – This method incurs a bank transfer fee but provides a direct payout to your bank account.
  • Crypto Payout – You can receive your affiliate earnings directly to your cryptocurrency wallet. This is a faster and fee-free option.

The advantage of crypto payout is that there are no bank fees involved, and the transfer is made directly to your cryptocurrency wallet. Bank transfer is suitable if you prefer to receive traditional currency, but it will incur a bank transaction fee.

Do you issue payment receipts for crypto payments as well?

Yes, we issue payment receipts for all financial transactions and payments, including crypto payments. You can download these receipts in PDF format from your customer account.

This is a common question, as crypto payments are not yet as widely adopted by companies, and customers want to have a record of their payments.

 

Is the Direct Bank Transfer payment method an instant confirmation?

No, the Direct Bank Transfer payment method does not provide instant order confirmation. When you submit a bank transfer, our team will log the payment and provide an initial acknowledgment. However, the full order processing and service delivery will only occur once the funds have been verified in our company account.

The timeframe for the bank transfer to be reflected in our account can vary depending on the location and banking institutions involved:

  • Domestic bank transfers typically take 1-3 business days to appear in our account.
  • International wire transfers may take 3-7 business days for the funds to be received.

As soon as the payment is confirmed in our system, we will notify you via email and your customer ticket. At that point, we can proceed with fulfilling your order or providing the requested service.

Please let us know if you have any other questions! We aim to make the payment and order process as smooth and transparent as possible.

Can I pay with crypto directly from my crypto wallet without connecting to your site?

Yes, that’s absolutely possible. You can make a direct crypto wallet-to-wallet payment by submitting a support ticket in your user dashboard. We will provide you with our secure wallet address solely through the ticket system.

However, I would recommend using our built-in crypto payment gateway on the site. It is a completely secure and fee-free way to transact with digital currencies. Our in-platform crypto checkout offers a seamless user experience while maintaining the highest levels of security and privacy.

So while direct wallet-to-wallet payments are an option, leveraging our site’s crypto payment integration is the easiest and most protected way to complete your transaction. Let us know if you have any other questions!

What payment methods are available on the site?

We offer a variety of secure and convenient payment options to make transacting with us quick and easy:

  • Direct Bank Transfer: Make a direct bank transfer for a fast, simple payment method.
  • Cryptocurrency Wallet: Pay with popular cryptocurrencies like Bitcoin or Ethereum for added privacy and speed.
  • Tronpay (USDT): Utilize the Tron blockchain to pay seamlessly with USDT stablecoin.
  • Credit Card (Stripe): Use your credit or debit card via our Stripe integration for a familiar payment flow.
  • SEPA Direct Debit: Set up a direct debit from your European bank account for hassle-free recurring payments.
  • Sofort: Experience the speed and simplicity of the Sofort online banking solution.

We’re committed to providing flexible payment choices to accommodate your preferred method and enhance your overall experience. Let us know if you have any other questions!

Can I share and send points to friends on the “bhowco.de” website?

Yes, you can convert your points into coupons and gift them to your friends through the “bhowco.de” website. To do so, you need to have a minimum of 1125 points. You can access your user panel and navigate to the “My Points” section to convert your points into coupons. Once you have the coupons, you can share them with your friends as a gift.

🎯 Still Have Questions?

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Your questions help us continuously improve the German exhibition ecosystem for everyone.